BHF is the representative organisation for the majority of medical schemes throughout South Africa, Namibia, Zimbabwe, Botswana as well as Lesotho. As the industry representative body, the organisation relies on the membership of all medical schemes to ensure that it is able to lobby government and other organisations effectively and to influence policy where necessary on behalf of the entire industry. Read more..

Important PCNS Notice

Issued: 04 November 2015

The number of queries have been growing exponentially since we announced the deactivation of all outstanding accounts from the PCN System. As a result, our Client Services phone lines are congested due to high call volumes.

Alternative contact

We value all your queries, please send them to clientservices@bhfglobal.com or hfmu@bhfglobal.com. or follow us on twitter: @bhfglobal or on facebook: https://www.facebook.com/bhfglobal/

Accounts that are in arrears are being cut-off over a staggered period commencing on the 26th October 2015 to the 04th November 2015.

Please note healthcare providers are required to make payment for re-instatement. It takes 24 to 48 hours to fully re-instate an account.

Healthcare providers can pay their accounts via the following payment channels.

At the till point of any outlet that accepts Easypay payments:

– SA Post office
– Woolworths
– Pick n Pay
– Checkers
You can do your payment via EFT:

Branch code 197705
Cheque account number: 1958 518 530
Please use your practice number as reference: last seven digits

Important Notice - Issued: 28 July 2015
Are you a PCNS healthcare provider?

If so, this is a friendly reminder to ensure that your 2015 PCNS fees have been paid. The due date for payment has been extended to the 31st August 2015. Healthcare providers who have not renewed their details will be deactivated on the 30th September 2015.

For more info please call PCNS Client Services on 0861 30 2010 or email: clientservices@bhfglobal.com

In line with regulatory changes such as POPI Act and to ensure ongoing running of the PCNS, various maintenance strategies have been implemented to ensure that the system continues without any failures. These interventions have attracted costs.
BHF is however a not-for-profit entity who administers the PCNS and provides this service as a value add for the healthcare industry as promulgated in terms of the Medical Schemes Act 131 of 1998.
In light of the above we have embarked on a cleansing exercise of the information and have geared the system to collect additional information which will assist the healthcare sector better understand the resources available in the country. Furthermore, the system now has validation tools that will ensure service provider details including ID numbers and banking details are valid before updated in the PCNS files. We have also enhanced the security tools to ensure that the data is adequately protected. Other functionalities that have been integrated into the system included; the integration with the council’s datasets and geo-mapping.

We hope to provide further value added services for providers and are engaging various stakeholders in this regard.

BHF administers the Practice Code Numbering System (PCNS) according to criteria set out by the Council for Medical Schemes, among which is the stipulation of that all users and subscribers must contribute towards the running and maintenance of the system through the payment of annual fees.

We would like to assure you of our commitment to meet the needs of the healthcare industry by maintaining the system and to provide efficient services to the industry.


Lamees Schultz
Operations Manager

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